FAQ's

1. What types of clothing do you offer?

We offer a wide range of luxury women’s clothing. Each piece is uniquely crafted with attention to detail, ensuring you get styles that are not found anywhere else.

2. Are your products imported?

Yes, our products are carefully sourced from trusted international suppliers to guarantee exceptional quality and exclusivity.

3. How can I find the right size?

Each product page includes a detailed size guide to help you select the perfect fit. If you’re unsure or need additional guidance, our support team is ready to assist you.

4. What payment methods do you accept?

Currently, we accept payments through Instapay or Cash on Delivery, ensuring convenience and security for your purchase.

5. Can I return or exchange my order?

You can inspect and try your item upon delivery while the courier is present.

Note: Returns, exchanges, or refunds are not accepted once the courier leaves.

 For more details, review our Refund Policy.

6. Do you provide order tracking?

Currently, we do not have a tracking system. However, our customer support team will keep you updated on the status of your order. Feel free to reach out to us for assistance.

7. What makes your designs unique?

Our designs are exclusive and crafted to reflect timeless elegance. As furriers and fashion specialists, we create special styles you won’t find anywhere else. Every piece is designed to stand out and cater to the sophisticated tastes of our clientele.

8. How do I care for my products?

We recommend professional dry cleaning for all luxury items. Store them in a cool, dry place away from sunlight to maintain their quality and longevity.

9. How can I contact customer support?

You can easily reach us through our Contact Us page, where you’ll find detailed contact information and various ways to get in touch. Our team is here to assist you with any inquiries.