Refund policy
At Furer Couture, we are committed to providing a premium experience to our customers. Our products are crafted with utmost care and attention to detail, and we want you to feel confident in your purchase.
How Our Policy Works:
- Upon delivery, you will have the opportunity to check and try the product while the courier is waiting at your doorstep.
- During this time, you can inspect the quality, size, and design of the item to ensure it meets your expectations.
Important Guidelines:
- To confirm and process your order, a 1000 EGP deposit must be sent via Instapay before shipping.
- If the customer refuses to accept the order or delays the delivery for more than 5 days, the deposit will not be refunded.
- Once the courier leaves your doorstep, no returns, exchanges, or refunds will be processed.
- If you have any concerns or issues with the product, they must be communicated to the courier immediately during the inspection period.
Why This Policy?
As a brand specializing in exclusive, limited-edition designs, we follow this policy to maintain the integrity and quality of our products for all our customers.
If you have any questions or concerns about your order, please don’t hesitate to contact our customer service team before completing your purchase.
Customer Service Email : Contact@furercouture.com
Thank you for choosing Furer Couture – where exclusivity meets luxury.